Thursday, 2 May 2013

Brafton: The web has influence over customer sentiment & relationship building

Brafton
News Content Marketing
The web has influence over customer sentiment & relationship building
May 2nd 2013, 17:31

Search Engine Optimization for web exposure

​Brands are increasingly using the internet to drive website conversions, and optimizing content for the internet can show immediate results. While marketers may not be able to increase sales right away with content marketing, they can improve the overall user experience for site visitors to develop long-lasting relationships. These tactics lead to rolling conversions, bringing traffic back to web pages over time. More, brands have already discovered the benefits of web content - approximately 84 percent of B2Cs and 83 percent of B2Bs publish industry-relevant media to their sites to engage audiences.

However, businesses can improve their content ​efforts by regularly shifting strategies to take advantage of user insights. Recently, Kentico worked with SurveyMonkey to understand consumer sentiment toward brands online. The infographic's findings can help marketers tailor their content efforts to maximize reach, impact and results. According to the report, 25 percent of internet users feel comfortable engaging with branded websites compared to 18 percent who prefer in-store experiences. The tides have changed - people will forego in-person experiences to find timely resolutions to their questions and concerns online. Marketers must create blog articles that provide site visitors with information built to answer pertinent questions. This type of content creation can increase site traffic and bolster time on site to establish more lead nurturing opportunities through daily blog and news updates.

Perhaps more important for businesses looking for fast results from internet marketing is that 56 percent of surveyed shoppers are more likely to buy online compared to 24 percent who purchase items in-store or 10 percent via mobile devices. Marketers who want to speed up their marketing efforts and generate more leads must realize that their websites have become essential resources for sales, and content marketing helps improve the value of their sites for long-term results.

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