Friday, 5 October 2012

Brafton: Consumers active on Facebook, not enthusiastic about social commerce

Brafton
News Content Marketing
Consumers active on Facebook, not enthusiastic about social commerce
Oct 5th 2012, 15:09

Facebook's popularity continues to grow, but social commerce may not provide as much enthusiasm as some expect.

A report from AYTM Market Research found that ecommerce and social media are increasingly popular among consumers, but many are not interested in using these platforms to make direct purchases. More than 84 percent of respondents said they have made gift purchases on the web and a similar amount have Facebook accounts. However, just 34 percent said they would use Facebook to purchase and exchange a gift with a friend.

Social commerce integration has already started on some companies' Facebook Pages, but it still hasn't taken off to the extent that some expected. Finding new ways to drum up interest in social buying could improve consumers willingness to make purchases this way.

For the most part, though, Americans connect with brands on social to learn of new products or offers, then navigate to company websites to make purchases. This insight can be used to inform social media marketing strategies: Sharing articles and other website content on Facebook can increase site traffic and organically bring users to conversion pages.

Additionally, the potential reach of Facebook marketing continues to grow. Brafton recently reported that Facebook now has 1 billion active profiles, and more than 152 million unique visitors from the United States alone.

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