Wednesday, 31 October 2012

Brafton: Content marketing recap: October 2012

Brafton
News Content Marketing
Content marketing recap: October 2012
Nov 1st 2012, 00:45

Content recap Oct 2012

October is ending on a traditionally "scary" note in honor of Halloween, but this month's content marketing updates might give marketers peace of mind as they're planning strategies for the final quarter of the year. Check out Brafton's take on October's biggest industry headlines and what they could mean for your content marketing campaign. 

Content marketing: Strategic plans and quality material are in demand

  • A pair of in-depth reports indicate content marketing is mainstream. According to Econsultancy's survey of B2B and B2C brands, 91 percent of companies market their products and services with content, and more than 90 percent say content will become more important to their brands in the next 12 months. 91 percent use content, says EconsultancyThe Content Marketing Institute's B2B survey found similar results – 91 percent of B2Bs use content marketing, and 54 percent will increase their content spend over the next 12 months.
  • At the same time, Econsultancy found 55 percent of in-house marketers and 58 percent of agencies currently don't have a strategy for content (though they aim to execute one soon). More, Econsultancy reports the biggest challenges to content marketing success for in-house teams is a lack of human resources (cited by 42 percent of respondents), and 39 percent of agencies admit they lack content creation teams or skills. 
  • What do these updates tell us? It's clear marketers need to focus on quality, sustainable and goal-oriented campaigns. Jumping into content creation without an end game will leave a brand clueless about gauging success. As branded content arguably overpopulates the web, remember that content isn't competitive - strategic content marketing is competitive. Outline engagement and bottom-line objectives from the start, and partner with content producers who can deliver audience-friendly material. 

Format diversity is competitive, good for engaging segments

  • The CMI found the majority of B2B marketers use at least 10 content types, with social updates, website articles, newsletters and blogs taking top spots. B2B content types from CMI
  • What does this update tell us? It's important for marketers to find expert content creators who can cover a wide range of formats as competitive brands continue to add content types to their marketing rosters. Brafton has interviewed in-house marketers using an array of formats who support the idea that different formats help reach unique audiences. With articles, infographics and white papers, there's something for every audience - no matter how prospects and customers like to consume information or where they are in the purchase process.

Video content wins with a focus on audiences (not magic bullets)

  • According to the Content Marketing Institute's report, videos are one of the fastest rising content types used for B2B marketing, jumping from 52 percent adoption last year to 70 percent this year. Growing marketing use mirrors rising consumer demand. A poll from Ask Your Target Market found that more 90 percent of respondents watch web videos, and comScore reported that American web video viewership reached an all-time high in August 2012. 
  • Another report from the Jun Group busts the 15-second myth for video ad spots. The company reports that using opt-in questions before playing video ads measurably increases engagement, and completion rates don't vary dramatically according to video length. In fact, 70 percent of all promotional videos watched ran longer than a minute, and ads longer than 2 minutes were still completed 87 percent of the time.
  • YouTube changed its video rankings in October. A recent YouTube update prioritizes Time Watched over clicks in YouTube search. 
  • What do these updates tell us? Marketers moving into video creation are on the right track. It's becoming a common marketing practice precisely because consumers want to be able to tune in (rather than read) to get messages online. At the same time, compelling content to hook viewers is essential for engagement and – now – for visibility. As more videos crop up, Google and other discovery portals will work to hold them to the same quality standards as other forms of content. (Interaction metrics will be key since this type of content can't be crawled). Investing in premium videos and broadcasting the right information for unique audiences will set apart the laggards and the leaders.

Link building only counts when it has an "editorial" nature

  • The much anticipated Penguin update came on October 5 – but it wasn't as epic as many marketers expected. Instead, Matt Cutts tweeted that the minor refresh impacted 0.3 percent of queries. In light of his comments at last summer's SES San Francisco, marketers might expect a more aggressive link-scheme-killer still to come.Penguin update
  • Those hit by Penguin in the past and focused on where their content's links are coming from were probably excited by Google's release of a disavow links tool on October 16. However, Matt Cutts has advised site owners to proceed with caution. In a Webmaster Help video, he suggested that average mom and pop sites don't need to use the tool, and it should be reserved for those who have received link warning notices and have shady link networks. 
  • Cutts reminded marketers the importance of content driven links in a separate Webmaster Help video. Asked about the value of article marketing links, he said when a person is not "editorially choosing" to create a link with specific anchor text – as is often the case with widgets or article banks – the company isn't likely to give the link much weight. 
  • What do these updates tell us? Penguin was and is focused on rewarding site content that gets merit-based links. The long awaited disavow links tool is not a "get out of Penguin jail free" solution for removing a few problem links ... it's an advanced tool for seriously in trouble sites. There are no easy ways to backtrack from paid links or dicey reciprocal link schemes, and inorganic links that aren't necesarily black hat (like widget links) won't help SEO. Marketers best consider Google's longstanding advice that valuable link building is rooted in creating "compelling content on your site and the web in general." Then, aim for social sharing as one strategy to win organic links. (According to the CMI, 87 percent of B2B brands already use social for content distribution.) 

High time for ecommerce brands to create visual content for social marketing

  • Pinterest was named one of comScore's top 50 web properties in its most recent ranking report, and the site beats out Facebook in terms of networks used for shopping. A Bizrate study found 70 percent use the visual network to decide what to buy. Though the social giant may be moving in on Pinterest's product-friendly boards ...
  • Facebook started testing its much anticipated Want feature in October. This gives companies creating visual content around their products an option to create Collections people can "Want," translating into a virtual wish list for friends of fans to see.
  • What do these updates tell us? Marketers – especially those in the ecommerce industry – should start creating and sharing high-resolution images of their products or invest in graphic content that captures creative ways to make the most of merchandise.
  • PotteryBarn was one of the first Facebook partners to receive the Collections and Want capability.The popularity of product-friendly Pinterest (where users are encouraged to gather items for home decor boards or fashion boards) and Facebook's moves toward Collections suggest social commerce could take off. There's no better time to start a Pinterest campaign with the 2012 holiday shopping season just around the corner. Plus, a Burst research report found more than half of holiday shoppers "Like" or follow brand products on social media (including Facebook, Twitter and Pinterest), so social campaigns can clearly give brands an edge this season. 

With November bringing the official start of this year's holiday shopping period, marketers should be ready with tailored content and social promotions to make the most of this busy season. Stay tuned for next month's content marketing recap.

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Brafton: Brafton to attend ad:tech New York November 7-8

Brafton
News Content Marketing
Brafton to attend ad:tech New York November 7-8
Oct 31st 2012, 22:28

Brafton will be available to talk content marketing on November 7 and 8 at ad:tech New York.

On Wednesday November 7 and Thursday November 8, Brafton, North America's largest content marketing agency, will attend ad:tech New York, held at the Javits Center. The conference will host discussions ranging from the modern issues facing agencies, innovation in web marketing and measuring ROI.

At press time, the conference is slated to maintain its original schedule in spite of recent climate challenges posed by Hurricane Sandy.

Attendees will have opportunities to take part in ongoing industry conversations about innovative marketing campaigns. Elliot Nix, Google's head of media solutions in the technology vertical, will be among the premier speakers at the event. Other keynote presentations come from cosmetics company L'Oreal and MasterCard. Breakout sessions take place throughout the event on social media marketing, audience targeting and user experience optimization.

Brafton will be available at booth 1730 to discuss content marketing and developing a stronger branded web presence.

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Brafton: Facebook solicits seasonal content with a Halloween theme for status updates

Brafton
News Content Marketing
Facebook solicits seasonal content with a Halloween theme for status updates
Oct 31st 2012, 20:31

Facebook is posing questions to users to drive conversation about Halloween.

Using Halloween as inspiration, Facebook is currently posing unique questions within the Update Status box on user profiles to encourage people to share information. Currently, questions range from 'What's your favorite Halloween memory?" to "What's your favorite Halloween candy?".

There's no word from the company as to the future of this feature, but it could be an interesting addition for the social networking giant. Finding new ways to get people talking about different topics is important as Facebook strives to maintain its marketing appeal.

This is especially key as Pinterest gains ground as a shopping research site (with more users saying they find purchase inspiration on the newer network than on Facebook). Recently, Brafton highlighted Facebook's Want button and Collections feature that allows brands to share images of products to drum up interest on the platform.

With more than 1 billion users, Facebook isn't exactly hurting for user-generated content. Still, finding new ways to compel people to share comments, links and general thoughts will drive activity even further. There are no current social media marketing overtones with the move. However, asking people to discuss their favorite Halloween candy seems like an interesting precursor to asking users what they want or plan to buy for others during the December holidays.

 

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Brafton: Don’t trick or treat, pin to win! How an ecommerce Pinterest contest drove results

Brafton
News Content Marketing
Don't trick or treat, pin to win! How an ecommerce Pinterest contest drove results
Oct 31st 2012, 19:47

Beauty Bridge contest entry

Pinterest provides the perfect opportunity to generate buzz around products while building personal relationships with clients. I've worked with a number of ecommerce clients on using visual content to build a Pinterest presence. It works because the image-friendly social network is a platform used specifically for shopping research or gathering trendy ideas on how to use products. Seventy percent of users turn to Pinterest to "get inspiration on what to buy."

So, how can you jump on board the Pinterest train? Try a Pinterest contest! Ecommerce businesses should take note because this type of engaging promotion is the way of the future.

Beauty Bridge worked with Brafton's social teams to give its Pinterest boards a face-lift and wanted to show off the new look. Beauty Bridge is always ready to innovate with social media, and the company wanted to win more followers and build interactions on its pins while promoting its cosmetics.

Designing Spooking Beauty (a beauty industry Pinterest contest)

Spooky BeautyTo do something a little outside of the ordinary while taking advantage of the fall holidays, Brafton launched an organic Pinterest Halloween contest for the company. "Spooky Beauty" was designed to be a unique campaign that combined the company's makeup products with Pinterest users love of DIY to generate brand exposure, social traffic and conversions.

The contest asked entrants to create a personal Spooky Beauty board containing eight pins that create the ultimate Halloween costume! At least three pins needed to include Beauty Bridge products that contribute to the look. The prize was set as a $100.00 Visa Gift Card as well as a Spooky Secret Prize (the products used as pins)!

The first step to this contest is following the Spooky Beauty board on the Beauty Bridge Pinterest page. The board offers guideline on what each entrant's final board should look like. A contest-specific landing page was added to the site to engage cross-web traffic, clarify the rules and – as you'll see – ensure entrants went back to the conversion-optimized brand site.

Here are the guidelines we gave for this contest – and what you can learn from them for your own!

  • Entrants had to follow the Spooky Beauty board and were encouraged to follow Beauty Bridge. (This is a terrifyingly great way to increase followers on Pinterest.)
  • To be eligible for the prizes, contestants must create their own "Spooky Beauty" board on their personal page. (This ensures entrants' followers see their boards for product exposure and overall brand reach. Once any Pinterest user pins something, their followers are exposed to it via the Pinterest newsfeed, similar to Facebook. This can help a branded pin go viral.)
  • The pins can contain costume ideas, makeup inspiration or hairdos that the individual would like to replicate this Halloween. (This keeps the components relevant to the beauty industry, while inviting broader style ideas to put the products in conversation with a look or trend that's seasonal!) Check out the entry to the right.
  • Within each pin description the entrant must include the hashtags #SpookyBeauty and #BeautyBridge. (These hashtags help promote the contest and the brand within the network and make it easy for users to discover via the Pinterest's internal search. To optimize this experience you can have users hashtag not only your brand name but also your product names!)
  • Once the board is complete the participant must submit the board to the Beauty Bridge landing page. (This directs Pinterest users back to the brand's site, where they are exposed to plenty more products that might pique their interests.) 

The way that Spooky Beauty was set up has a lot of added advantages for the company to boost brand exposure, conversions and overall social presence. Ideally, a contest will be as promotional as possible without spamming users! Pinterest is the perfect network to do this because it is full of millions of products, and users want to learn about what they can buy.

Promoting the contest

Spreading the word about Spooky Beauty was key because Pinterest contests are so new to social media. Creating an infographic that explains the rules is a great first step. The graphic can be shared across the web, and participants can pin this image to their boards to remember the rules or share with their friends.Beauty Bridge contest promotion on Facebook

For companies active on other social media sites such as Twitter, Facebook or Google+, cross promotion will be a brand's best friend. Often, active social users will search for contest and free giveaways. (Brafton has reported that as many as 66 percent of Twitter users say they follow brands to learn about promotions.) Using the hashtags "#win," "#free" and "#contest" will help the contest become searchable within Twitter and Google+ to boost visibility beyond existing followers. (Brafton followed this approach for Spooky Beauty!)

Using social bookmarking sites, contest sites and industry niche sites will also increase visibility. Brafton spread the word about Spooky Beauty across a number of cosmetics-focused contest sites. For brands in any industry, sites like StumbleUpon, Reddit, BizSugar and Delicious are great too. 

Beauty Bridge contest promotion on Twitter

The key to any contest is appealing to the right audience. Expose a contest to people who are willing to enter and people who are likely to do continued business.Also, sending emails to loyal customers with the link to the contest landing page is a great way to engage current clients. Remember: Contests are not only aimed at building exposure with new audiences. They're great ways to reward existing customers with a potential gift!

Measuring the contest – and scary-good results

In just three weeks Beauty Bridge more than doubled its Pinterest followers. The company will continue to interact with these users and share product-focused pins with them well after the Halloween season passes. With more than unique 500 contest pins, the exposure for Beauty Bridge's products was fantastic - especially considering this contest is free to set up.

Beauty Bridge Pinterest followers

Contest landing page

Moreover, the Pinterest entrants all visited the Beauty Bridge website by virtue of the contest's set up. It wasn't just pinners who landed on the contest page, either. The Spooky Beauty website page became a top five landing page during the month of the contest, drawing traffic from Facebook, Twitter and the various online sweepstakes sites where the contest was promoted.

The contest helped the company collect hundreds of email addresses, highlighting new leads. Plus, Spooky Beauty landing page visitors took the initiative and proved to be interested in the company's wide range of offerings. They spent quadruple the time on site as average, non-contest-oriented site visitors and the majority of this traffic went on to view product pages, with nearly 10 percent clicking to the company's premium style kits (one of their more high-end and expensive offerings). 

A Pinterest contest like Spooky Beauty can happen year round. It's an amusing and unique way to engage audiences, giving a brand the ability to incorporate products in a creative, seasonal trend. With these interactive campaigns becoming more popular every day, it's important to try one! If you' don't have a Pinterest page yet, launching one with a contest is a great way to build a fast presence. If you do have a Pinterest page, contests are an even better way to intrigue existing followers, reach new audiences and bring Pinners closer to your products!

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Brafton: Halloween content lets brands show customers their lighter side

Brafton
News Content Marketing
Halloween content lets brands show customers their lighter side
Oct 31st 2012, 17:12

Halloween is a chance for marketers to get clever with their website content.

It should come as little surprise that Halloween ranked as one of the most popular discussion topics on the web Wednesday morning. The annual celebration of all things scary - and a little goofy - adds some levity during another busy work week.

Dunkin Donuts' "dressDD" campaign on Twitter rewarded clever costumes on Dunkin Donuts' cups.

For brands using content marketing, Halloween, like other trending topics, provides an opportunity to appeal to readers with a blog post, infographic or other piece of content that relates the pseudo-holiday to a company's industry, products or services. The popularity of the event speaks for itself, as "Happy Halloween" and "Halloween" ranked as the first and fourth most popular web topics, according to Google Trends. On the social web, "Happy Halloween" and "#trickortreat" were both among Twitter's trending topics within the United States. The terms performed similarly well even on a global scale.

It's important, however, that content related to trending topics stay in line with a brand's overall message. Articles and other marketing material can't veer too far from the point just to give a site an SEO lift. One web security provider offers an example of high-quality content marketing related to Halloween with its post on "The Six Most Evil Fishing Scams." One personal trainer shows how seasonal content is done with a post promoting "The 15-Minute Yoga Routine to Beat your Halloween Candy Binge."

Social media marketing can receive a similar seasonal lift. Mobile Marketer recently highlighted a Dunkin Donuts marketing campaign that used Halloween's popularity to get Twitter and Instagram users involved with the company's new mobile payment app, while also winning some user-generated content. The company asked customers to decorate coffee cups in Halloween costumes and share the images on Twitter and Instagram with the hashtag "dressDD." The most creative designs received a free $100 mobile gift card. The campaign successfully leverages the brand's existing popularity, along with social's power and general consumer interest in mobile payments.

In general, holiday-themed marketing strategies can be difficult to pull off successfully. However, finding a tie between a brand and the day's festivities tells prospects and customers that a company has some personality behind its products. 

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Tuesday, 30 October 2012

Brafton: Universal Analytics lets marketers tailor metrics for their own success

Brafton
News Content Marketing
Universal Analytics lets marketers tailor metrics for their own success
Oct 30th 2012, 19:47

Google Analytics now allows marketers to integrate their own data into their dashboards.

On its Analytics blog, Google announced a new Universal Analytics capability that enables enterprise marketers and webmasters to customize metrics and integrate their cross-channel marketing data into the platform. According to the announcement, demand for more robust analysis of devices used to access a site and the rise of the multichannel conversion funnel inspired Universal Analytics' development.

Using a new API from Google, marketers can set up Analytics to incorporate their relevant datasets into their dashboards . As such, companies can view detailed metrics based on consumer behavior on specific devices and various channels. Moreover, Mobile App Analytics is now integrated into Universal Analytics to help admins assess performance.

The feature is being tested for Premium customers, but the new metrics remind marketers to think holistically about their campaign analysis. "[Integrated] measurement can help you deliver the best service, products, and experiences for your customers," Google says.

Syncing data from different devices and web channels will help companies make more informed decisions in relation to consumers paths through a site. Traffic from social media marketing campaigns, for example, often results in leads and conversions.

It's important for marketers to understand their goals when launching any web marketing strategy. Whether it's SEO, content marketing or PPC, identifying objectives is essential to measuring progress and making adjustments as needed. Earlier this year, Brafton highlighted a case study from Google that found one company increased paid search conversions by 37 percent after applying conclusions drawn from Analytics data.

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Brafton: Busting the 15-second myth: Targeted (not timed) video marketing drives engagement

Brafton
News Content Marketing
Busting the 15-second myth: Targeted (not timed) video marketing drives engagement
Oct 30th 2012, 18:55

Video marketing campaigns work best when they target key audiences effectively.

Identifying a clear target audience and understanding its motivations for buying are among the most important factors for a successful video content marketing campaign. According to a study from the Jun Group, a pre-roll question to learn more about a prospect for effective video targeting helped marketers boost engagement for video content by 13 percent. The report found users receiving a qualifying query before a video was served interacted with the sponsoring brand 3.94 percent of the time compared to 3.5 percent among those that did not receive a question.

While a pre-screening question isn't feasible for every video marketer, the findings demonstrate the importance of understanding a target audience. Creating video content most likely to appeal to a prospects can keep them watching measurably longer, as well.

Marketers often try to keep videos as short as possible, but the study suggests focusing on delivering relevant content of any reasonable length will likely increase engagement. According to the study, 87 percent of consumers who started watching a video longer than two minutes completed the clip.

Marketers often try to keep videos as short as possible, but the study suggests focusing on delivering relevant content of any reasonable length will likely increase engagement. According to the study, 87 percent of consumers who started watching a video longer than two minutes completed the clip. Engagement, as far as clicking through to a site or social page, remained fairly steady for properly targeted video of all measured lengths. Clips of between 30 and 60 seconds received engagement 4.5 percent of the time, while those longer than 2 minutes saw a secondary action 3.72 percent of the time.

In terms of the secondary actions, 31 percent of consumers clicked to a Facebook Page, 28 percent navigated to a company's site and 21 percent opted to watch the video again. The poll results suggest marketers pairing video with social media marketing and other channels succeed in moving consumers along conversion funnels.

Hitting the right notes with video marketing requires careful strategic planning, but the effort helps brands appeal to users in a format they're consuming more frequently. Brafton recently highlighted data from comScore that found Americans watched more than 47 billion pieces of video content on the web in August.

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Brafton: Multiscreen consumers average 21 local searches per week

Brafton
News Content Marketing
Multiscreen consumers average 21 local searches per week
Oct 30th 2012, 14:52

Local search helps users find nearby businesses, and the average multiscreen consumer sends 21 mobile searches per week.

A report from YP and Street Fight found consumers who use smartphone and tablets along with a personal computer conduct an average of 21 local searches per week. PC-only users send about five local searches per week, and people relying on PCs and smartphones send about 13.5 queries each week.

YP and Street fight polled 1,100 American adults and found 40 percent use local search every day. Whether it's finding information about nearby businesses or inquiring about product availability, consumers rely on local search to make their lives more efficient.

"Local search is not only pervasive and growing, but also changing in ways that are important for consumers, businesses and the search industry," the report said. "With smartphones and tablets in hand, consumers are using mobile devices to search at work and school, on the go and even while watching TV."

Marketers developing content marketing and SEO strategies can make adjustments to maximize visibility for local audiences. Ensuring location data is easily available and adjusting site content to include geo-friendly keywords are among the best ways to appeal to those seeking local content. B2C businesses see the most traffic and attention from nearby seachers, the study found. Grocers, hair salons and retail stores were among the most frequently searched for companies in the report.

Making adjustments to a search marketing strategy to make it easy for nearby audiences to find a business is imperative for brands at this point. Search engines themselves are simplifying the local search experience for their users. For example, Brafton highlighted Google's Handwrite feature, which allows users to trace queries onto their smartphone or tablet to expedite the process of sending a query.

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Monday, 29 October 2012

Brafton: In defense of ghostwriting

Brafton
News Content Marketing
In defense of ghostwriting
Oct 29th 2012, 19:59

shutterstock_94123525

Ghostwriting - the act of publishing copy under someone else's name - is viewed with a measure of suspicion in certain quarters. According to the skeptics, there is something mildly disingenuous about hawking a book or a blog or an op-ed piece that wasn't cranked out verbatim by the person whose name appears as author. While I can understand the knee-jerk reaction, such concerns are misplaced.

Ghostwriting: The acting of publishing copy under someone else's name. Alternatively, a method that allows stories to be told and messages to be delivered that otherwise wouldn't be conveyed.

Let me explain why.

Why do we need ghostwriters?

Ghostwriting allows stories to be told and messages to be delivered that otherwise wouldn't be conveyed. Business executives, politicians and celebrities often don't have the time to write full-length copy at the frequency required for maximum impact. While not everyone can write so easily or well, that doesn't mean their stories and insights aren't worthy of circulation. In many cases, a good writer will articulate the credited author's experience or opinions in a more succinct and engaging way than the subject herself. The vast heritage of political speeches would be nowhere near so rich without the considerable talents of speechwriters, for example.

How can I trust what I am reading if it wasn't written by the credited author?

Simple. Quality ghostwriting requires an incredible amount of skill and research. To be able to modulate the voice and outlook of another person or organization is a talent. Think of other fields. The actor who plays an historical figure with great likeness receives the critics' plaudits. The tribute band that gets it right to the last detail wins musical acclaim. So it should go with the ghostwriter.

But I know the actor isn't the person he is playing ... and the film subject's life was already written. Why does the listed author deserve recognition?

What carves out ghostwriting in a category of its own is the special relationship between writer and author. A close working dynamic between the two is essential. In some instances, the ghostwriter will receive an outline text for crafting into shape. In other cases, the ghost will start the process from scratch and deliver the initial draft to the author for feedback and edits. A good ghostwriter will quickly know his client so well he can produce on-brief copy with great fluency.

At the very least shouldn't I know that a ghostwriter was involved in the process?

Sometimes the writer will receive a minor credit of some form. But not always. It can depend on the contractual relationship between the writer, the client and the publisher. Either way, the client remains at the head of the process and nothing should go to publication without her general consent.

What if the client is unhappy with the published work?

That's an avoidable situation. When a client puts her name - or the name of her business - to something she didn't write verbatim, she needs to have developed strong bonds of trust with her writer or writing team. Not all writers are made from the same cloth. It's essential the client feels comfortable with the skill and professionalism of the ghostwriter. A good writer will work hard to ensure his client is reassured about the overall process and the quality of the resulting work.

What qualities should I look for in a writer?

Someone with strong curiosity about the world around him, and a knack to understand the opinions and perspectives of other people, businesses and institutions. Someone who is patient, diligent, and motivated by the prospect of relaying events to the satisfaction of his client and to furthering his client's success. Someone who is happy to play behind the scenes on behalf of the people he represents.

In many respects, writing is like any craft. We can appreciate a well-designed chair without needing to know the names of everyone involved in the chair's production. So it is with writing. With well-rendered copy, the structure and content of the piece will facilitate the delivery of the credited author's message as though it had been written by the subject herself. We recline, relax and away we read.

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Brafton: Attn valued customers and readers: Hurricane Sandy hits Boston (Brafton headquarters)

Brafton
News Content Marketing
Attn valued customers and readers: Hurricane Sandy hits Boston (Brafton headquarters)
Oct 29th 2012, 18:29

Google crisis map Hurricane Sandy

To our valued customers and readers: Brafton's headquarter office in Boston is experiencing the early stages of Hurricane Sandy. Public officials have predicted power outages that could impact our East Coast team's content production, delivery and analytics reporting in the next week.

Please know that we will be working to the best of our abilities to consistently deliver clients' campaigns and to share the latest content marketing updates with readers. "Frankestorm" has no impact on operations in our Chicago or San Francisco offices. We regret that there may be delays in Boston that are beyond our control. (We encourage clients to be in touch with account managers with questions.)

To those customers and readers in the Northeast, we hope you safely weather the storm.

For more on hurricane Sandy's progress, please follow trending news alerts or refer to Google's crisis map

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Brafton: Internet marketing news roundup, October 29

Brafton
News Content Marketing
Internet marketing news roundup, October 29
Oct 29th 2012, 16:02

Picture 11

As 2013 quickly approaches, marketers have a lot to consider. To successfully plan ahead to the new year, it's important to take a glance back at 2012. Thinking about what worked and how to squeeze the most marketing value into these final two months can influence the strategic direction companies take in the future. Studies and reports released last week demonstrate some of the broader trends in internet marketing for 2012, as well as strategies that will make or break performance during the holiday season. 

Content marketing becomes more diverse

The Content Marketing Institute and MarketingProfs unveiled a report analyzing content marketing in the B2B sector last week. Business-facing companies of all sizes across industries profess a commitment to content marketing that should make 2013 an interesting year. According to the study, 91 percent of responding companies currently use content marketing. It's clear that companies have adopted diverse strategies and formats for content marketing, but the goal of developing a broader presence on the web is quickly becoming the cornerstone of successful B2B brands.

CMI and MarketingProfs average number of formats used 2012The data found that the average B2B company creates at least 12 different kinds of content. Content formats range from social media marketing posts and udpates to original research reports, and each element of an integrated strategy drives convertible traffic for these brands.

Brafton reported that 87 percent of respondents currently use social media as part of their strategies, while 83 percent create articles for their websites. Email marketing, blogs and case studies are all present in at least 70 percent of custom content campaigns. B2B companies need to diversify their content to reach broader audiences as more employees play a role in purchase processes. Writing articles, sharing social content and developing case studies helps a brand satisfy informational needs to compel conversions among a range of prospects. Using multiple kinds of content not only attracts a diverse audience, but it demonstrates thought leadership and authority that makes a prospect want to work with a brand.

Rapid rise of video 

One of 2012's fastest growing content types is video marketing. According to the report, 70 percent of B2B brands now produce their own marketing videos.

Brafton reported that video marketing's rapid adoption follows the general growth of the format on the web. Nearly 90 percent of American internet users stream video content every month, and the ways they interact with web videos multiply just as fast. Developing engaging video helps content marketers literally put a face and a voice to their brands, which can foster trust for companies.

Broadening content marketing goals

Working toward trust with content marketing requires steady production of new content that keeps prospects engaged, and consistency can also fuel other content marketing objectives.

79 percent say brand awareness is the top goal for their content strategies. 

According to CMI and MarketingProfs, 79 percent of respondents said brand awareness is the top goal for their content strategies, 74 percent pointed to customer acquisition and 71 percent said lead generation. Other frequently cited goals include thought leadership, engagement and greater website traffic.

No single type of content can achieve marketers' wide-ranging campaign objectives. Moreover, beyond content formats, integrated content marketing includes a series of factors, such as content production, SEO, effective social marketing distribution and conversion optimization, to drive traffic, awareness and leads. Analytics are essential to understanding where brands win with content and how to drive further web marketing success.

B2B social marketing trends

For B2B brands, social media marketing has often proven one of the more difficult content channels to gauge.However, it appears business-facing companies have found value with multi-platform social campaigns, using different networks much like they rely on varying content types.

Whether it's Facebook, LinkedIn or Twitter, each speak to different prospects and allows companies show off content and interact with fans and followers. Facebook, Twitter and LinkedIn ranked as the top three networks. In the previous two surveys, Twitter finished in the top spot, but LinkedIn took No. 1 in 2012, with 83 percent of respondents using the platform.

Facebook goes 'global'

The report from CMI and MarketingProfs found 80 percent of B2B brands use Facebook to connect with prospects, customers and other brands. Add in the countless B2C companies marketing on the platform, and it's clear a Facebook presence has become a competitive necessity for companies on the web.Facebook

For many brands, Facebook's Page structure provides optimum exposure and helps drive relevant traffic consistently. However, global brands may have experienced problems related to managing Pages in multiple languages and sharing content appropriate for different regions. With this in mind, Facebook unveiled a new Global Pages framework last week.

While the feature is currently only available to select partners, its benefits could be massive for companies with presences around the world. The technology automatically translates parts of the Page to the appropriate language and updates Milestones or cover photos according to what's hot in a specific area. Kelly Winter, product marketing manager for the social media giant, reported that users will be directed to the Page most likely to suit them.

Brafton highlighted comments from Winters that suggest Facebook will explain the feature more as the end of 2012 approaches. The social media marketing landscape is dynamic enough to constantly keep marketers on their toes.

Pinterest among top 50 websites

Pinterest has leaped into the top 50 web properties.Pinterest's continued growth is evidence of social marketing's dynamic nature. ComScore's monthly analysis of top web properties revealed the platform has emerged as one of the top-performing sites. For the first time, Pinterest ranked among the top 50 web properties, checking in at No. 50 in September. The usual leaders included Google, Yahoo and Microsoft sites, as well as Facebook.

Throughout 2012, Brafton has highlighted studies that demonstrate Pinterest's appeal to brands relying on ecommerce. Others can certainly benefit, but the visual-heavy site lends itself well to showing off different products. As the holidays approach, new trends related to Pinterest's value for ecommerce will likely emerge as brands find creative ways to showcase their products.

 

As October ends, the holiday shopping season will pick up quickly, and the ways marketers leverage social platforms and other strategies may ultimately decide their success to end the year. Either way, it will certainly be interesting to see innovative new campaigns and the way consumers interact with them. Marketers might get last-minute ideas for 2012 or strategic insights for 2013 at the upcoming ad:tech New York conference. Stay tuned.

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Friday, 26 October 2012

Brafton: Moms check social media when buying for their children, themselves

Brafton
News Content Marketing
Moms check social media when buying for their children, themselves
Oct 26th 2012, 21:29

Social media marketing can help brands win more traffic.

Marketers for companies developing products and services for children have the difficult task of appealing to children and reassuring parents. Products have to offer strong value and safety for parents to buy them, and the web has offered businesses a chance to demonstrate benefits to these target audiences.

According to a report from Child's Play Communications, 92 percent of mothers using social media decide for or against purchases based on comments they see on these platforms. Whether it's a recommendation from a friend or a review shared by a brand, social content helps companies appeal to their target audiences.

Moreover, mothers have expanded their social media reliance in 2012, trying new platforms or investing more time in others. Sixty-three percent of respondents said they tried Pinterest for the first time this year, and 28 percent reported that Instagram will likely be next. While Facebook and Twitter use remain strong, 64 percent said they spend less time on the former, and 33 percent tweeted less frequently.

Blog content marketing may offer the most value for brands, as 80 percent of respondents said these posts have impacted a decision.

"The study results underscores how mom's immersion in social media has dramatically changed their purchasing behavior," Stephanie Azzarone, president of Child's Play Communications, said in a release. "Alongside recommendations from family and friends, it is the most valuable tool for companies that want to market to mothers."

Earlier this year, Brafton highlighted a similar study from BlogHer that found increased focus on branded social content among mothers was essentially a natural progression for the demographic. Many new mothers lose time to keep in touch with friends and family due to their new responsibility, and they turn to social media to communicate with their loved ones.

However, social media has also helped new mothers and women in general find new items to buy for themselves. According to the Integer Group, private label brands have become more appealing to women as these companies have been more aggressive in speaking to consumers' identities. Much of this has come on the internet, with brands launching content marketing and social strategies that convey a sense of trust for women. Certain verticals, such as health, beauty and home goods, remain heavily slanted toward well-known companies.

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