Friday, 27 September 2013

Brafton: Keyword (not provided)? Not a problem: Measuring for bigger SEO wins

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Keyword (not provided)? Not a problem: Measuring for bigger SEO wins
Sep 27th 2013, 14:41, by Katherine Griwert

Keyword data not provided

Earlier this week, Google confirmed its plans to encrypt search activity, meaning soon most (all?) keywords will appear as "(not provided)." Even search phrases from users who aren't signed in to their Google accounts will move behind the proverbial veil. If you missed it, you can keep track of the rising share of keyword (not provided) organic traffic across sites at (Not Provided) Count. Current theories on WHY Google is doing this range from AdWords conspiracy (as keyword data is still available for paid searches), to bad blood between Google and the National Security Agency.

Whatever the reason for it, this change is not entirely unexpected. In November of 2011, up to 12 percent of keyword data was masked due to "secure search" settings. By August of this year, Brafton reported (not provided) keywords had jumped to account for at least 30 of organic traffic for the average site. Still, the recent report of 73 percent (not provided) queries - and counting - is a higher and faster jump than before.

This certainly isn't good news for marketers: It presents challenges for anyone who wants to track SEO keyword success, or make keyword enhancements based on audience demand.

But this isn't the end of SEO tracking. Far from it, this is the beginning of a new era for what's mainstream in SEO metrics. There are still ways to monitor your keyword success, and there are plenty of available insights that can build your organic website traffic. We'll get into some strategies to overcome keyword (not provided) - but first, here's some tough love: If your SEO strategy is (/was) majorly dependent on keyword traffic data, you need to rethink what you're doing anyway. The normalization of (not provided) is an important reminder that site owners need to be more creative about how they track their search success. Keywords insights in themselves are not enough to build strategies that win profitable organic audiences. 

Reminder: Keywords aren't the be-all, end-all for SEO

Search engine optimization today is not about matching queries, it's about providing answers. This paraphrases a statement from Google when the company introduced Knowledge Graph. As Amit Singhal explains:

"Take a query like [taj mahal]. For more than four decades, search has essentially been about matching keywords to queries. To a search engine the words [taj mahal] have been just that—two words. But we all know that [taj mahal] has a much richer meaning....  It's why we've been working on an intelligent model—in geek-speak, a "graph"—that understands real-world entities and their relationships to one another: things, not strings."

He went on to call the Knowledge Graph a "first baby step" in revolutionizing search.

Just this week, Google announced what could be a next step toward the devaluation of keywords in favor of information: Hummingbird. The words on a page still factor into rankings, but Hummingbird seems to emphasize the context above the "exact match" of queries. Here's what Search Engine Land's Danny Sullivan reports as Google's explanation of Hummingbird:

Google said that Hummingbird is paying more attention to each word in a query, ensuring that the whole query — the whole sentence or conversation or meaning — is taken into account, rather than particular words. The goal is that pages matching the meaning do better, rather than pages matching just a few words.

This isn't to say you don't need keyword-conscious posts. Of course there need to be some signals for search engines to understand what a page is about. But there are other ways of gauging what information is bringing people to your site, and positive rankings can get people in the door - but they won't close the deal and get people to trust your brand. It's not the keywords. Success is in how you use them.

In case you're not sold on this concept, let's start with some other ways to derive keyword data.

Webmaster Tools for keyword insights in a world of (not provided)

At least for now, there is still ample data provided in Webmaster Tools. It doesn't provide an archive of keyword data beyond 90 days, and there is no option to slice and dice this keyword information to see, say, which keywords bring in the most convertible website traffic. But WMT has a lot to offer.

Using the "Search Queries" tab, you can see:

Google WMT data

  • How many impressions different keywords drive
  • Keyword click-through rates from SERPs to your site 
  • An average ranking position (calculating the average top spot of your query as it appears for different users with their own unique Google search settings)

The data is easily downloaded and can be used for cross- time period comparisons.

Tracking organic traffic at a content level over a keyword level

The more important method of post SSL-search survival is to focus on raising organic traffic levels overall, optimizing for convertible traffic - not keywords. If you're investing in good content marketing, you're writing content optimized for conversions: It addresses audience queries, not keyword queries, and reaps natural SEO rewards. If you're not investing in good content marketing that you hold accountable for results beyond keyword-centric metrics, ask yourself why you're paying for that.

A keyword result is only as good as its connection to a prospect - and prospects don't care about keywords, they care about information (fueled by content - not keywords). 

My colleague and one of Brafton's directors of content marketing Patrick Berzai explains keyword optimization (versus conversion optimization) this way:

Rank is like batting average: it's great to rank well, but it doesn't directly correlate to winning. Content marketing is all about quality traffic and conversions.  Quality traffic and conversions are more like OPS (on-base average plus slugging) which is the baseball statistic most directly correlated to "wins." To make this analogy more basic, it's not about how many hits you get, it's how many bases you get when you get on base.    

Instead of mourning the loss of keyword-rooted traffic insights, consider some of the following tactics:

  • Evaluate top organic traffic landing pages for informational query insights. You can reverse engineer keyword and content ideas based on topics that demonstrates the broadest search reach for your brand.
  • Evaluate the landing pages of your top-converting organic traffic for higher value informational query insights. Make educated inferences on what subjects people want using the URLs that bring people to your site who then go on to take desirable actions.

Organic traffic that converts top landing pages

  • Evaluate your SEO efforts according to broader wins, such as:
    • The volume of organic traffic you acquire over time
    • Reduction in organic traffic bounce rate
    • Time on site/ Pages per visit for organic traffic
    • Conversion rates for organic traffic

Keyword (not provided) makes it necessary to think outside of the keyword box for SEO. While losing data that can be useful is disappointing, the SSL update could a good thing if it gets more website owners and marketers thinking about more creative content strategies instead of focusing on targeted phrases. 

To quote Google's Matt Cutts, explaining the future of SEO: "Succeeding in SEO will be the same as it's always been if you're doing it right – give the users a great experience."

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Thursday, 26 September 2013

Brafton: Fast answers to complex Qs – Google’s new “Hummingbird” algorithm

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Fast answers to complex Qs – Google's new "Hummingbird" algorithm
Sep 26th 2013, 22:31, by Lauren Kaye

Google's new hummingbird algorithm ranks content based on its ability to answer long-form, complex questions.

Marking 15 years of Google Search, it seems the company plans to continue breaking boundaries of what the internet can do. Namely, Google aims to provide answers to complex questions faster than ever - perhaps even before they are asked in the first place. While the technology is admittedly not there yet, the company is making strides in that direction with a new algorithm. "Hummingbird" is its latest search technology that enables Google to rank content based on whether it answers complicated questions, rather than match search keywords.

Hummingbird - The biggest buzz since Caffeine

The algorithm update was announced at an event celebrating the company's birthday at its first headquarters - a Menlo Park garage rented to house the fledgling operation when Google was still a two-man operation led by Larry Page and Sergey Brin.

The aptly named "Hummingbird" is designed to quickly rank search results based on how well digital content answers internet users' full questions. It's expected to be the biggest thing to hit the SEO world since caffeine and impact 90 percent of all queries.

The aptly named "Hummingbird" is designed to quickly rank search results based on how well digital content answers internet users' full questions.

"Not provided" data less important post-Hummingbird?

The good news? If your search rankings haven't significantly fluctuated during the past month, chances are your brand content passes the "Hummingbird" test. Marketers who have lost SERP real estate recently must evaluate their content creation process, asking whether resources are designed to answer internet users' questions or climb rankings solely through keyword optimization.

This release seems timely given the significant amount of website traffic that no longer provides keyword data in Google Analytics, forcing SEOs to evaluate their content with a more holistic scope.

Search goes beyond keywords and keyboards

Along with the "Hummingbird" algorithm, Google announced new Knowledge Graph features that support side-by-side comparisons in queries and an interface update intended to improve mobile UX. For example, users can now ask Google to "Compare butter and olive oil," and receive a chart showing side by side nutrition information. The company plans to flesh out this function, but users can currently see contrast things like dog breeds and celestial bodies. Ultimately, these updates could hold commercial potential for ecommerce shopping, especially with a coming Google Search app that will allow consumers to set reminders via voice command - "OK Google. Remind me to buy dog food at Kroger. " They'll get smartphone alerts upon entering stores.

Users can ask the search engine questions like, "How tall is the Eiffel Tower?" 

Google is also beginning to facilitate exchanges that seem more like conversations. Users can ask the search engine questions such as, "How tall is the Eiffel Tower?" and ask follow up questions without referencing the original query- such as "How tall is it?" A filter tool lets them explore similar results for, say, French architecture.

With the announcement of these updates, Google reiterates a message it's long since been sending brands - search engine optimization is multidimensional and flat strategies won't win top SERP spots. Brands must also be responsive to customers' changing behaviors, which means providing visitors with richer information, faster than ever before.

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Brafton: Why your CEO should share content [data]

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Why your CEO should share content [data]
Sep 26th 2013, 16:41, by Lauren Kaye

A study shows why CEO Tweets are valuable.

It seems CEOs missed the message that consumers have more trust for brands when leaders are active on social networks. Findings from the 2013 Social CEO Report show more execs are getting up to speed with their brands' social media marketing efforts, but a full 68 percent have yet to register accounts on any major networks.

Richard Brandson builds his brands' reach with social media content.

Choosing to ignore conversations taking place online might ultimately be a business mistake, as a BrandFOG study found CEOs' presences on social networks can improve consumers' overall impressions of brands. Specifically, 81 percent of customers think companies with socially active SEOs are better equipped for success and 82 percent are more likely to buy from these businesses.

Unfortunately, only 5 percent of Fortune 500 CEOs are on Twitter, just 7 percent use Facebook, 27 percent are on LinkedIn and a minute 1 percent use Google+, according to the 2013 Social CEO Report.

CEOs should be tweeting to gain customer support.

This indicates the majority of brands are losing opportunities to generate (positive) awareness and spark engagement. If marketers could garner the support of their executive teams to regularly publish social media content - or help them do so - they can reach a number of important goals.

In addition to improving customer sentiment, the report finds companies can also cast wider nets when their executive teams Tweet and Post regularly. CEOs generally earn massive followings (consider Bill Gates' 13+ million audience, Richard Branson's 3.5 million reach and Donald Trump's 2.3 million followers).

Donald Trump's Tweets provide business benefits through reach and brand awareness.

Of course, decision makers are busy and may not have spare time to invest in their social outreach. Apparently, a single Tweet is all it takes to be considered "active" and thus reap the rewards of a digital presence, according to the report. If daily updates are out of the question, marketers can still plan to attribute some posts to executive team members when creating social media strategies.

The important thing is that brands remember the purpose these channels serve - to give individuals a personal voice and presence through which they can communicate with larger audiences. Companies must create accounts that convey their unique value props and insights if they want to attract new users and inspire followers to engage on an ongoing basis.

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Brafton: ‘Duh’ stat of the week: Pinterest provides traffic for women-centric brands

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'Duh' stat of the week: Pinterest provides traffic for women-centric brands
Sep 26th 2013, 13:30, by Lauren Kaye

Pinterest is the primary traffic driver for women-centric brands.

One of the primary methods for measuring social media marketing success is to evaluate referral traffic. According to a recent Yieldbot study, brands that cater to women can drive visitors to their pages by creating social media content for Pinterest. The report evaluated publishers in verticals such as health and wellness, home and garden as well as food and recipes that identify as creating custom content targeted toward women.

These brands reportedly saw 85.2 percent of their social media traffic coming from the virtual pinboard site.

Pinterest significantly outperformed other major networks like Facebook, Twitter and Tumblr. While Facebook was the original referrer source for 8.3 percent of monthly Page Views, Twitter was responsible for a minute fraction of that (0.5 percent) and Tumblr contributed just 0.1 percent.

Even though Pinterest appears to be an important source of organic site traffic, it does not currently drive the same volume of visits for advertisers. Pinterest fell behind Facebook and Twitter for sponsored ad clickthrough rates.

This might change in the future, as Brafton recently reported Pinterest is introducing paid content to its network. The site predicts the ads will be featured on the side panels of users' pinboards and display content that's relevant to their queries. Marketers who create thoughtful and Pinspiring sponsored ads might soon see realize that Pinterest is driving strong results for their paid efforts as well as organic campaigns.

The findings from this study also prove that the importance of audience targeting can't be overstated. Marketers hoping to reach female consumers should be on Pinterest, sharing visually striking images of products, projects and ideas. At the same time, an investment in this channel may not prove as fruitful for a brand targeting older men. When companies practice due diligence through social listening, they will determine which channels are gathering places for their ideal prospects and how they can best be reached with custom content.

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Wednesday, 25 September 2013

Brafton: Google announces #hashtag search: More rewards for Google+ content

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Google announces #hashtag search: More rewards for Google+ content
Sep 25th 2013, 20:57, by Katherine Griwert

Google announced #hashtag search

Google might spoken out against the theory that content shared on Google+ gets better SEO rankings, but it's launched a new #hashtag search that rewards G+ posts with SERP real estate.

The company announced "a richer #hashtag experience in Google search" via a Google+ post this morning.

As Google explains, when users search for a phrase preceded by the pound sign, related Google+ posts will surface in the right column of the page.

What does #hashtag search mean for PPC ads?

Although there's no official statement from Google on the impact on sidebar ads, some initial tests make it seem that Google+ posts will appear under ads for potentially commercially focused terms, but take the place of Google+ Page "side results" for informational queries.

For example, a search for "#shoes" (versus "shoes") still delivers the ads above the Google+ posts using the phrase. On the other hand, a search for "#BreakingBad" puts related Google+ posts top right, while a search for Breaking Bad returns the show's Google+ Page in the top right.

Check out these comparative searches screen shots for shoes (click to enlarge):

shoes and #shoes search

And these searches for Breaking Bad (click to enlarge):

Breaking Bad and #BreakingBad search

What does the #hashtag search mean for brand Google+ Pages?

Not every brand is popular enough to have its name turned into a common #hashtag, but those brands frequently referenced in posts may find this update relinquishes some of their ownership over branded SERP real estate. Consider Nike: A search for "Nike" returns the brand's Google+ Page upper right, but a search for #Nike yields user-generated Google+ posts in the right column.

Check out these Nike versus #Nike search screen shots (click to enlarge):

Nike and #Nike search

Businesses may want to use their own brand hashtag more frequently, or at lease become more conscious of how they're being referenced on Google's social network. The results could make an impression on hashtag searchers.

What are the potential benefits for Google+ content?

Will posting Google+ content with keywords be the secret to extra SERP real estate? Well... Again, (potentially) commercially oriented terms seem less impacted by the #hashtag search update. In addition to "#shoes," Brafton tested "#loans," "#ERP," and (of course) "#ContentMarketing." All returned PPC ads above Google+ posts. Yet, certain "satellite" terms that may be relevant to some brands yield Google+ posts in the upper right of results (for instance, "#Twitter").

Bottom line: It will only help marketers to share (relevant, useful) posts on Google+ and use (relevant) #hashtags to increase visibility among Google users. This network should be part of social marketing outreach for companies interested in engaged Google users... via search or social media.

This seems to be yet another attempt on Google's part to get people to connect on Google+. The network has traditionally struggled to develop engaged users (even as +1 activity reportedly rises). Now it remains to be seen whether people will actually use the hashtag search feature. Brafton has reported that people grow tired of hashtags - sometimes viewing them as overly promotional.

More, even as networks like Facebook and Google+ add hashtags, the pound sign is still most closely associated with Twitter. Case in point: A Google search for hashtag references Twitter in the upper right... 

hashtag search

And a #hashtag search yields a lot of Google+ posts  around Jimmy Fallon and Justin Timberlake's video mocking the pound sign.

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Brafton: B2B marketing gets a budget bump in 2014 [study]

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B2B marketing gets a budget bump in 2014 [study]
Sep 25th 2013, 15:42, by Lauren Kaye

B2Bs plan to spend more on marketing in 2014, according to a recent study.

In a sign that competition for web visibility continues to stiffen, 45 percent B2B marketers plan to spend more on their online advertising efforts next year, according to a Sagefrog Marketing Group report. This is a slight gain over last year's figures, when 44 percent of B2Bs said they planned to boost marketing spend.

It's important to take note of investment upticks because it indicates the baseline will continue to rise. Best-in-class strategies must become more sophisticated if brands want to maintain positions in the upper echelon of creative campaigns.

Digital content top priority in 2014

Not surprisingly, digital channels account for three of the five channels that will benefit from additional investments next year. B2Bs expect to give their websites the most attention, as 85 percent indicate this is the most popular marketing tactic. Email marketing was rated a top priority by 72 percent of companies, followed by social media and SEO with the support of 62 and 56 percent of respondents, respectively.

Overall, web-based efforts outpaced traditional marketing practices, such as tradeshows (49 percent), direct marketing (40 percent), print ads (32 percent) and seminars (23 percent).

90 percent of B2B companies go online when planning to make upcoming purchases.

It's wise to build stronger web presences because decision makers are increasingly turning to the 'net when researching products and services. The spend is justified - and smart - given new evidence of B2B buyers continued web dependence for shopping decisions. Brafton previously reported that 90 percent of B2B companies go online when planning to make upcoming purchases and social content, in particular, is often key to product or service discovery.

LinkedIn favorite for B2B social media marketing

Around 44 percent of B2Bs think social media is important to their marketing campaigns, and adoption rates back up this belief. In 2011, just two-thirds of B2Bs used social media to engage target audiences. That figure jumped to 79 percent in 2012 and rose to 84 percent in 2013.

78 percent of B2Bs cited LinkedIn as the most popular social network.

LinkedIn is by far the preferred social media site, with Sagefrog reporting 78 percent of B2Bs cited the 'Professional' network as the most popular. This seems like the natural choice for business-facing organizations that want to start conversations with industry professionals that can generate leads and ultimately drive conversions naturally.

The dollars talk - clearly, brands are realizing the days of basic content marketing are over. Next year, sophisticated strategies that capitalize on opportunities to reach their target audiences in fresh ways may not only be essential to a competitive edge, but critical to survival. For more on the develpment of B2B content strategies that support the full prospect to customer journey, check out Brafton's insights on a recent Business.com report.

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Brafton: Google improves UX with seamless navigation, simple logo

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Google improves UX with seamless navigation, simple logo
Sep 25th 2013, 13:39, by Lauren Kaye

Google's new navigation panel makes it easier for users to switch back and forth between products.

Though its updates were slight, Google's recent logo and homepage revamp sent a message to companies looking to win on the web. The company muted the color pallet and flattened the three-dimensional lettering of its logo and streamlined navigation between Google Products. The search engine believes multi-device will matter more in the future and it's best for marketers who want visitors to have positive visitor interactions (and SEO success) to offer seamless navigation experiences.

As the leading search engine, you might wonder why Google would invest at all - new looks can be a risk. According to comScore's August 2013 U.S. Search Engine Rankings, Google sites earned 67 percent of all explicit core searches. Competitors Microsoft (Bing) and Yahoo account for around 18 and 11 percent, respectively. Given Google's impressive lead, why change something that's already working? (Need I bring up the 'New Coke' debacle?)

However, Google's upgrades seem to be aimed at improving user experience by optimizing its pages for display across devices. An official announcement from The Official Google Search blog explains that most people crossover from desktops to mobile devices, tablets to laptops as they perform tasks, conduct research and consume web content. To accommodate this new behavior, the site allows users to navigate easily between applications like Gmail, News, Maps, YouTube and Search without clicking away.

"Regardless of your routine, getting around Google should be seamless, and once you're inside an app, you don't want any distractions," Google Tech Lead and Manager writes in the post.

"Getting around Google should be seamless, and once you're inside an app, you don't want any distractions."

Chances are marketers are not managing a website with numerous applications and web properties in the same way as Google. But that doesn't mean there aren't updates that can fuel website conversions. If brands improve their own site navigation, they might also minimize distractions, encourage visitors to stay connected on social media or stay on the site longer and click to valuable conversion pages.

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